Bemil Nigeria Limited Recruitment Ongoing [2 Positions]

Bemil Nigeria Limited is a wholly indigenous company which has been at the forefront of providing Security Management, Cash-In-Transit / Valuable Protection and Security Consultancy & Training since its inception in 1978.

BNL has been servicing the critical service needs of sectors where security and safety concerns are paramount. We provide client-specific solutions and strive to grow our business with clients; creating value through long term partnerships, synergies and continuous improvement in service delivery.

We are recruiting to fill the position below:

Job Title: Customer Service / Credit Control Executive
Location: Lagos
Responsibilities

• Maintaining a close liaison with the sales department so that credit issues are resolved smoothly.


• Checking customer’s credit situation.


• Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans.


• Assist in the setting up of the credit control system and ensures that debts are paid in a timely manner.


• Chase overdue invoices by telephone, email & letter within agreed timescales and maintain accurate records of all chasing activity.


• Ensures prompt response to all customer inquiries.


• Handles and resolves customers’ complaints in a timely manner.


• Keeps records of customers’ interactions and transactions.


• Records details of inquiries, comments, complaints and records details of actions taken.


• Maintains a comprehensive customer data base.


• Ensures that all required customer meetings are scheduled, attended and documented.


• Analyses and documents loss of clients.


• Assesses guards’ uniforms/appearance during visits and issues reports.


• Carries out regular Customer Satisfaction Survey.


• Regularly making contact with customers to ensure all relevant debts are managed as necessary and identify changes in payment patterns and propose action to avert indebtedness.


• Ensure that all transactions are compliant with Company’s policies.


• Undertake account reconciliations as required and ensure monthly processing deadlines are met as required.


• Promote an efficient and professional image at all times demonstrated by the highest possible standards of accuracy and attention to detail.


• Deals directly with customers either by telephone, electronically or face to face.

 

Job Title: Patrol Inspector
Location: Lagos
Job Description

• Ensures proper use, maintenance, accountability, and care of all company equipment issued to their assigned locations.


• Timely filing of short postings in their assigned locations.


• Ensures proper Guards turnout (that they are smart, neat, ID Card Visible & Adhering to dress code) in their locations.


• Monitors the activities in his/her assigned locations.


• Ensures strict compliance with the Company’s Policies & Procedures.


• Should be able to ride a bike effectively.


• Other duties as required in line with your skills, experience and role.


• Ensures high standards of guarding service are maintained in their assigned locations.


• Writes reports of inspection findings.


• Writes reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences in their assigned locations.


• Ensures that Post Orders are pasted on the wall of the Gate House of their assigned locations.

How to Apply
Interested and qualified candidates should send their CV’s to: [email protected]

Application Deadline  30th November, 2017.

Bemil Nigeria Limited Recruitment Ongoing [2 Positions]