Receptionist needed at MSION

Marie Stopes Nigeria-MSION is a results-orientated Social Business, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSION’s goal is to meet the needs of under served Nigerians and dramatically improve access and use of a range of reproductive health services.

Job Title: Centre Receptionist

Location 
Abuja

Job Field
Administration, Secretarial

Responsibilities
Encourage a commitment to accommodating clients’ special needs such as flexibility of working hours.
Maintain strict privacy and confidentiality to generate demand for MSION services.
Have a public relations and promotional role with colleagues, MoH and the general public
Timely collate and submit centre report to the centre team
Monitor monthly client numbers and income generated and in collaboration with the centre team make appropriate recommendations to meet income to cost targets.
Manage the front desk at the centre to promote and maintain a welcoming, friendly, professional and efficient atmosphere for all clients in the centre to ensure client satisfaction at all times.
Assist to provide counselling on core MSION Clinical services at the centre.
Receive, receipt and bank all service income in the centre on daily basis.
Assist with all administrative and financial responsibilities record keeping and petty cash management in the centre.
Manage and document clients’ complaints professionally
Adequate inventory and stock management knowledge and experience
Keep record in the centre using the approved formats to ensure tidy medical records and registers
Keep the Centre and its surroundings tidy, neat and clean at all times
Make proper use of available information systems in MSI to facilitate service delivery & trainings
Assist with client statistics and data relating to clinical issues for analysis.
Take record of all referrals from the referral networks
Lead all online client booking and follow up
Collate and update all client data including phone numbers, contact addresses and email addresses.
Support documentation of case studies
Ensure all information materials are regularly available on display in the clinic and given to all clients that comes into the clinic.
Carry out any other lawful duties assigned by the Centre Manager.

Qualifications
Must have at least GCE O’level, SSCE certificate or higher.
At least 1-year post-graduation experience working in a similar role
Experience of working in a clinical environment
Good computer skills Microsoft Word, Excel
Excellent client interaction skills
Customer focused with good interpersonal skills
Outstanding written and verbal communication skills.
Passionate about maternal health

Interested Persons should forward CV to recruitment@mariestopes.org.ng

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Receptionist needed at MSION