Marie Stopes International (MSI) is the leading international family planning/Reproductive Health Organizations in the world. We are results oriented social enterprise that develops efficient, effective and sustainable family planning/reproductive health programmes around the world.
Marie Stopes International organization, Nigeria (MSION), a partner of the MSI, is currently undertaking a dramatic scale-up of health service delivery for low income women and couples in Nigeria under the AHME project. This includes expanding health services offered within the BlueStar network, clinics and rural Outreach programs. MSION aims to reduce maternal, newborn and child health morbidity and mortality through provision of high quality BEMONC, ANC/PNC and IMCI services. The AHME project supports this objective and intends to strengthen existing health systems within the private health sector. Vision, Mission and Goals of MSION.
SALES COORDINATOR (NORTH)
GENERAL SUMMARY
Manages sales of the MSION’s product/s and services within defined geographic regions of Nigeria Ensure consistent, profitable growth in sales revenues through positive planning, deployment and management of sales representatives/personnel and MSION resources.
Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings.
KEY RESPONSIBILITIES
Collaborates with SMD in establishing and recommending the most realistic sales goals for the company
Manages an assigned geographic sales area or product line to maximize sales revenues and meet set targets / objectives.
Establish and manage effective schedules and programs to coach, appraise and train sales personnel
Performs sales activities on major accounts (Key Accounts and Tender Business) and negotiates sales price and discounts in consultation with SMD.
Manages sales personnel and develops sales and sales support staff and review progress of sales roles throughout the assigned regions.
Accurately forecasts annual, quarterly and monthly revenue streams for assigned regions
Develops specific plans to ensure revenue growth in all MSION’s product/s
Provides quarterly results assessments of sales staff’s productivity and performance and advice management on when to apply ‘carrot’ (motivate) or the ‘stick’ (fire) a representative.
Oversee SM MSION’s resources deployed in the regions to ensure efficient use and stable sales results
Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of planned new and emerging products
Train reps on improved presentation strategies, competitive strategies, proper use and level of sales and marketing support
Proper management of reps’ expenses.
Collaborates with SMD to establish and control budgets for sales promotion and trade show expenses
Holds regular meeting with sales staffs and collate reports from reps for management use.
QUALIFICATION / EXPERIENCE (ESSENTIAL)
University Degree in Biological Sciences, Pharmacy, and Nursing.
MBA in marketing will be an added advantage.
7 – 10 years of sales or related experience or training in pharmaceutical or health care / NGO sector
Proven experience and ability to motivate and lead the sales team.
Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite
A valid driver’s license.
SKILLS (DESIRABLE)
Problem-solving and analytical skills to interpret sales performance
Ability to manage a high level workload and meet tight deadlines
Able to organize large scale events.
Strong communication skills – both written and verbal.
PERSONAL ATTRIBUTES:
Proactive; ability to work on one’s own and as an integral part of a team; problem solver
Confident and professional
Analytical focus – strong detail orientation and numerate
Ability to develop and manage relationships with internal and external stakeholders; sensitive to a multicultural environment and the communications needs that accompany these
Msion Behaviours
Work as One MSION:
You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximize our ability to influence others.
You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort.
You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures
Show courage, authenticity and integrity.
You hold yourself accountable for the decisions you make and the behaviours you demonstrate
You are courageous in challenging others and taking appropriate managed risks
Develop and grow.
You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective
You manage your career development including keeping your knowledge and skills up to date
Deliver excellence, always
You strive to consistently meet and exceed expectations, putting clients at the center of everything, and implement smarter, more efficient ways of performing your role
You build and maintain effective long-term working relationships with all stakeholders, and are a true MSION ambassador.
Leadership (For Leaders only):
You inspire individuals and teams, through situational leadership, providing clear direction
You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline
You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team
You articulate a vision of the future which inspires and excites others
Msion Core Values:
Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not chance
Client centered: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the highest possible quality
Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term sustainability and increased impact
Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push boundaries, make tough decisions and challenge others in line with our mission.
INFECTION PREVENTION OFFICER
Core Qualities
Initiative
Energy
Persistence
Results orientation
Drive
Integrity
Enthusiasm
Commitment to personal development
RESPONSIBILITIES
Your responsibilities as an Infection Prevention Officer shall include:
Keeping the entire office, its surroundings, client care areas and all used medical equipment tidy, neat and clean at all time
Encourage a commitment to accommodating clients’ special needs such as flexibility on working hours, strict privacy and confidentiality to generate demand for MSION services.
Ensure proper management and disposal of both general and medical waste.
Assist the clinical team in providing approved services trained on infection prevention
Assist with maintaining medical stock/a drug inventory and ordering register
Ensure all clinical Instruments are washed, sterilised and stored properly
Ensure all the drapes are properly washed and stored
Run errands including banking of daily income for the teams when appropriate
Promote and maintain a welcoming, friendly, professional and efficient atmosphere towards all clients at all times.
Carry out any other lawful duties assigned by the outreach Team Leader.
Assist with administrative work within limits when necessary.
QUALIFICATIONS/REQUIREMENTS
Must have at least basic education to be able to read and write English.
Organisation, initiative, tidiness and courtesy.
English and local languages
Capacity to work as a team member
At least 2 years experience working in a similar role Essential
Experience of working in a clinical environment Essential
Excellent provider of client- interaction skill Essential
Good written and verbal communication skill Desirable
Articulate and analytical with attention to detail Essential
SALES COORDINATOR (SOUTH)
GENERAL SUMMARY
Manages sales of the MSION’s product/s and services within defined geographic regions of Nigeria.
Ensure consistent, profitable growth in sales revenues through positive planning, deployment and management of sales representatives/personnel and MSION resources
Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings
KEY RESPONSIBILITIES
Collaborates with SMD in establishing and recommending the most realistic sales goals for the company
Manages an assigned geographic sales area or product line to maximize sales revenues and meet set targets / objectives.
Establish and manage effective schedules and programs to coach, appraise and train sales personnel
Performs sales activities on major accounts (Key Accounts and Tender Business) and negotiates sales price and discounts in consultation with SMD
Manages sales personnel and develops sales and sales support staff and review progress of sales roles throughout the assigned regions
Accurately forecasts annual, quarterly and monthly revenue streams for assigned regions
Develops specific plans to ensure revenue growth in all MSION’s product/s
Provides quarterly results assessments of sales staff’s productivity and performance and advice management on when to apply ‘carrot’ (motivate) or the ‘stick’ (fire) a representative
Oversee SM MSION’s resources deployed in the regions to ensure efficient use and stable sales results
Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of planned new and emerging products
Train reps on improved presentation strategies, competitive strategies, proper use and level of sales and marketing support.
Proper management of reps’ expenses.
Collaborates with SMD to establish and control budgets for sales promotion and trade show expenses.
Holds regular meeting with sales staffs and collate reports from reps for management use.
QUALIFICATION / EXPERIENCE (ESSENTIAL)
University Degree in Biological Sciences, Pharmacy, and Nursing.
MBA in marketing will be an added advantage.
7 – 10 years of sales or related experience or training in pharmaceutical or health care / NGO sector
Proven experience and ability to motivate and lead the sales team.
Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite.
A valid driver’s license.
SKILLS (DESIRABLE)
Problem-solving and analytical skills to interpret sales performance
Ability to manage a high level workload and meet tight deadlines
Able to organize large scale events
Strong communication skills – both written and verbal.
PERSONAL ATTRIBUTES:
Proactive; ability to work on one’s own and as an integral part of a team; problem solver
Confident and professional
Analytical focus – strong detail orientation and numerate
Ability to develop and manage relationships with internal and external stakeholders; sensitive to a multicultural environment and the communications needs that accompany these.
Msion Behaviours
WORK AS ONE MSION:
You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximize our ability to influence others
You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort
You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures
Show courage, authenticity and integrity
You hold yourself accountable for the decisions you make and the behaviours you demonstrate
You are courageous in challenging others and taking appropriate managed risks
Develop and grow
You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective
You manage your career development including keeping your knowledge and skills up to date
Deliver excellence, always
You strive to consistently meet and exceed expectations, putting clients at the center of everything, and implement smarter, more efficient ways of performing your role
You build and maintain effective long-term working relationships with all stakeholders, and are a true MSION ambassador.
Leadership (For Leaders only):
You inspire individuals and teams, through situational leadership, providing clear direction
You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline
You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team
You articulate a vision of the future which inspires and excites others
Msion Core Values:
Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not chance
Client centered: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the highest possible quality
Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term sustainability and increased impact
Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push boundaries, make tough decisions and challenge others in line with our mission
STRATEGIC BEHAVIOUR CHANGE COMMUNICATION ADVISOR
ABOUT OUR TEAM
MSION currently has a team of over 150 staff which is set to rise to over 200 by end of 2016. All Marie Stopes staff share the same values, namely: mission driven, customer focused, results oriented, pioneering, sustainable and people-centred
JOB DESCRIPTION
This role is part of the Programmes Operations Team responsible for the leadership of all demand creation activities across the programme.
Working closely with R, M&E, Programme Managers and Channel Leads and reporting to the Operations Director, the SBCC Advisor analyses the behaviour of MSION’s existing and potential clients and develops cost effective strategies and action plans to ensure value for money on all demand creation activities through the network of MSION CMMOs and partners.
Core Qualities
Initiative
Energy
Persistence
Results orientation
Drive
Integrity and discretion
Enthusiasm
Commitment to personal development in the excellent delivery of work against these responsibilities.
KEY DUTIES/RESPONSIBILITIES
Leading the development of Demand Creation Strategies:
Articulate a clear demand generation strategy specific for each channels.
Clear on going analysis of our market, by segment, location, accessibility etc
Coordinate and Support all CMMOs activities across the programme
Wide reading of any research that will inform targeting for demand creation – highlight key points across the CMMO network
Networking regularly for information with CMMOs on activities, levels of success etc Establishment of Demand Creation KPIs in relation to programme Strategy Matrix exchange with line management for strategic learning re ROI
Designing and delivering effective training to staff and partners:
Training assessments conducted in line with DC strategy and staff and partner surveys Trainings developed and packaged for on-line, face to face and other skills development outcomes Development of technical guidelines for the design, implementation and evaluation of behavioural interventions
Development of effective marketing materials that provide excellent information in an appropriate format, promoting the brand and boosting client numbers:
Materials developed and tested
Different platforms (print, social media, website, spoken word, media campaigns etc) tested for ROI and impact
Field work to test and study Partnerships with local organisations for demand creation Visibility compliance all projects
Clear communication to the whole team on progress against strategy and lessons learned:
Monthly Demand Creation bulletin, sharing ideas, success stories, failures and learning from across the programme Be a focal point for all client communications and seek out new ways to actively provide clients and potential clients with new information
Design campaigns to operate within an allocated project budget and monitor costs to ensure expenditure remains within budget
Learn from and share best practices and innovations with other development partners
Creating robust referral mechanisms to MSN’s service delivery points
Implementing media campaigns use a broad range of electronic and media channels
Behaviours
Initiative:
Thinking ahead and taking action to make the most of opportunities by finding the optimum solution.
Innovative:
Thinking creatively so that ideas generated create a positive outcome
Effective Communication:
Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
Team Player:
Working as part of a team by being supportive, flexible and showing respect for each other
Responsive Being responsive to changing priorities and demands
Working Efficiently:
Planning, prioritising and organising work to ensure work is accurate and deadlines are met.
Sharing Information:
Sharing information and knowledge whilst maintaining confidentiality.
Focus on Learning:
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment:
Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements.
Driven:
Drive and determination to deliver results.
Regular reporting will indicate ability to conceive, design and deliver on results.
Accountable:
Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate.
Embracing Change:
Openness to embracing change within the organization and being able to adjust plans/activities accordingly.
QUALIFICATIONS, CAPABILITIES/SKILLS AND EXPERIENCE
Degree in relevant field or equivalent experience
Technical expertise in the area of demand creation/marketing
Excellent knowledge of a range of media (web, social, print) for information and demand creation
Knowledge of social marketing, reproductive health, maternal, HIV and/or child health preferred.
SKILLS/EXPERIENCE
Strategic analysis and planning skills
Research and review
Excellent communication skills for developing a network of staff and partners involved in Demand Creation
Demonstrated technical expertise developing designing and running training
Experience of DfiD, USAID, Gates funded projects, including working in a diverse team environment preferred
Familiarity with the different cultural, social and religious identities in Nigeria, international health, development issues and the international donor community
Experience logical frameworks, behaviour change models, marketing planning and program management tools preferred
Ability to work effectively in partnership with a variety of audiences and organizations especially CBOs
Fluency in spoken and written English, and pidgin
5-10 years work experience is required from a qualified candidate
Practical experience and willingness to travel to low-income and/or rural community mobilization.
Experience in managing volunteers and team members, including recruitment, training and support.
Sensitive to issues of participation and preferably with knowledge of participatory approaches.
Excellent writing, organizational, teamwork and multitasking capabilities, presentation and interpersonal communication skills preferred
Good people and communication abilities including training and facilitation skills.
TO APPLY
Applicants should send their CVs and suitability statement as a single attachment tocareer@mariestopes.org.ng
Note: The subject of the email should be the Position Title/Location and the CV/Suitability statement should be saved in the applicant’s full name. Only shortlisted candidates will be contacted. MSION is an equal opportunities employer and is committed to achieving gender balance within the organization. Female candidates are encouraged to apply.
Latest Jobs at Marie Stopes International (MSI), Friday 26, February 2016
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